Case Study - Private Equity MFG

Client Profile

A leading private equity firm managing over $1 billion in annual revenue sought to optimize their operational efficiency through advanced NetSuite functionality. As a rapidly growing organization with complex inventory and manufacturing requirements, they needed expert guidance to leverage NetSuite's full potential.

Challenges

The client faced several operational challenges:

Limited understanding of NetSuite's advanced module capabilities
Need for strategic implementation planning
Complex warehouse operations hindering fulfillment speed
Manual demand planning and procurement processes
Extensive item master with deep Bills of Materials (BOMs)
Data quality issues requiring thorough sanitization

Solution

Our team delivered comprehensive NetSuite consulting services with a focus on:

Warehouse Management System (WMS) Implementation

Configured advanced location functionality for precise item tracking
Implemented bulk fulfillment strategies to increase shipping capacity
Provided thorough UAT and end-user training to ensure adoption

Material Requirements Planning (MRP) Implementation

Automated demand calculation from incoming orders
Streamlined procurement, manufacturing, and distribution processes
Integrated with existing systems to maintain data integrity

Implementation Approach

We followed our proven methodology that emphasizes:

Exhausting native NetSuite functionality before custom coding
Minimizing customization to reduce technical debt
Thorough data sanitization for the client's extensive item catalog
Comprehensive end-user training and support

Results

Following implementation, the client experienced significant operational improvements:

WMS Implementation

35% increase in warehouse throughput capacity
42% reduction in order fulfillment time
99.7% inventory accuracy (up from 92%)
28% decrease in labor costs associated with picking and packing

MRP Implementation

65% reduction in manual planning time
24% decrease in excess inventory holdings
18% improvement in on-time manufacturing completion
30% faster response to demand fluctuations

Timeline

WMS Implementation: 12 months (coordinated with 3rd party applications)
MRP Implementation: 3 months

Client Testimonial

"Their responsiveness and depth of knowledge surpassed our experiences with larger NetSuite consultancies. We particularly appreciated their approach of exhausting native functionality before customizing with code. Using the minimum amount of customization resulted in fewer bugs and less technical debt to maintain our solution." — COO

Ongoing Relationship

We continue to provide:

End-user onboarding for new team members
Ongoing support and troubleshooting
Resolution of edge-case issues
Strategic guidance for future NetSuite optimization

This partnership demonstrates our commitment to helping billion-dollar organizations maximize their NetSuite investment through expert implementation, minimal customization, and responsive support.